Privacy & Cookies Policy
Last updated : Sep 13, 2018
This Privacy & Cookies Policy (hereinafter referred to as the “Policy”) applies to the worldwide websites of Norm Pacific (hereinafter referred to as “We”, “Us” or the “Company”), i.e. https://www.norm.com.tw/; (hereinafter referred to as the “Website”). The Policy explains what personal data and business contact information will be collected through the Website and how such personal data may be processed and used. The Company is a company incorporated in the Republic of China conducting its operations in accordance with the laws thereof.
We reserve the right to modify this Privacy & Cookies Policy at any time, and without prior notice. Any amendments or modifications of the Policy will be posted on the Website and the latest and revised version of the Policy may be viewed via the “Privacy & Cookies Policy” link on the Website. We endeavor to ensure that your online privacy is protected and your continuous use of the Website will be deemed as your understanding and acknowledgment of this Policy and any amendment hereof.
1-1. Personal Data and Cookies Collected, Processed and Used
In order to provide you with product advisory or customer service, we may collect and process your personal data as described herein.
1-2. Types of Personal Data We Collect and Process
When you browse the Website, We may collect and process the following types of personal data:
- connect IP address
- contents of cookies
In case of any of the situations stipulated in Article 1-3, you may be required to provide the following types of personal data:
- connect IP address
- contents of cookies
- first and last name
- postal address
- email address
- telephone number(s)
- type of organization (company, school, university, etc.), organization name, organization size, department, and job title
- industry and industry sub-industry sectors
1-3. Purpose and Basis of the Collection and Processing of Your Data
In order for Us to reply to your inquiries or requests or to provide you with information about your purchased products, you may be required to provide your personal data. We may use such personal data to perform transactions and orders of products or services, process payments, perform accounting, auditing, billing and collection activities, arrange shipments and deliveries, facilitate repairs and provide support services as required for our performance of the obligations under our contracts.
In order to provide better service to visitors of the Website, We may also collect cookies to analyze visitor preferences, statistics and trends.
1-4. Sharing Information and Data
The personal data by Us is mainly processed or used by our internal personnel only. However, in order to offer you better service, we may share your personal data to our business partners, including but not limited to insurance company, shipping company and other entities involved in the transaction process. We may also disclose your personal data to comply with applicable laws, legal processes, government or quasi-governmental requests, to exercise our legal rights or defend against legal claims.
If you do not wish to be tracked on the website’s activity record, you may disable cookies in your browser, please refer to our Cookies Policy for further information.
Except the circumstances stipulated above or acquired your explicit consent, we will not share or disclose your data. In case of any change to the patterns of our sharing of personal data, we will provide the update accordingly as amendment to this Policy.
1-5. Your rights
Unless otherwise required by applicable law, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal. You also have the following rights with regard to your personal data we collect and process:
- object to the processing of your personal data based on grounds other than your express consent;
- impose restriction on processing of your personal data, such as turning down the processing for marketing purpose;
- search, review your personal data;
- copy your personal data;
- transfer your personal data that has been provided by you to us in a structured, commonly used and machine-readable format and have the right to a third party or a device as designated by you;
- demand rectification of incorrect or incomplete data; and require deletion or removal of your personal data.
If you have further questions or comments, please contact us via email at: [email protected] If you believe the Company has violated your right through inappropriate process or use of your personal data and has failed to promptly cure such violation upon receipt of your request for cure, you may lodge a complaint with the appropriate supervisory authority.
1-6. How We Protect Your Personal Data
We are committed to protecting the personal data you provide us. We dedicated in maintaining the security of your personal data and in preventing unauthorized access to such data through the use of appropriate technology and measures.
1-7. Personal Data Retention Period
Except as otherwise required by applicable law, we retain your personal data only to fulfill the aforementioned purposes. You have the right to request deletion of the information you left and we will complete the request within 48 hours.
1-8. Children’s Policy
We do not knowingly collect personal data from children without appropriate parental or guardian consent. If you believe that we may have collected personal data from someone under the applicable age of consent without proper consent, please let us know using the methods described above and we will take appropriate measures to investigate and address the issue promptly.
2. Cookies Policy
2-1.What is cookie?
Cookie is a small piece of data which are stored on the browser or hard drive of your computer or mobile device when you visit a web page or application. The cookie allows the website to remember your actions or preferences over time. As a result, you don’t have to insert your details again and again and may browse the Website smoothly. However, you can adjust the settings of your browsers to disable cookies and can delete them whenever you like.
The above mentioned data may improve the experience of browsing the Website. Our sales department and the marketing company we commissioned may also use advertising tools to process the cookies. However, such tools are compliance with relevant regulations in European Union.
2-3.How can you disable cookies?
You can choose whether you wish to accept cookies or not in your browser. The specific instruction on how to disable cookies may differ from browser you use. Generally, your browser will offer you the options to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites.
For further information, please refer to the following website and the instruction manual of the browser you use: https://www.aboutcookies.org/how-to-delete-cookies/
2-4. Cookies Policy of Third Parties
There are many links on the Website, such as LinkedIn and YouTube, etc. We encourage you to review the privacy and cookies policy posted on such websites. You may refer to the links below for information on how third party cookies are used and how to opt out from them.
Google Adwords: https://policies.google.com/privacy
Google Analytics: https://support.google.com/analytics/answer/2838718?hl=en
2-5. Cookie Data Retention Period
We retain your cookies in order to fulfill the aforementioned purposes and the maximum retention period – for these data is 14 months. If you have doubts, please contact us. We can delete your relevant data in the host and official website, and reply to you when it’s done.
You may still browse the Website without cookies, but this may limit your right to enter the Website. We will not collect cookies before your consent. If you have any doubts about the cookie data that has been collected, please contact us at: [email protected]