FAQ

Norm specializes in air treatment appliances, including dehumidifiers ( desiccant, Peltier), air purifiers, air quality monitors (AQM), air sterilizers, far infrared heaters, and DC pedestal fans. We also support IoT integration and mobile app connectivity based on customer requirements.

Norm Pacific Automation Corp. provides one-stop ODM/OEM services, including product design, R&D, testing, international certification, mass production, and after-sales support. We help brands create differentiated products tailored to market trends.

ODM: Norm provides end-to-end design, R&D, and manufacturing services—ideal for brands seeking faster time-to-market.

OEM: Customers supply the design, and Norm handles production and quality control—suitable for brands with in-house design resources.

Choosing ODM or OEM depends on your resources and market strategy; Norm offers flexible solutions for both.

A typical ODM process includes: requirement discussion → design & development → prototyping & testing → international certification → mass production & delivery. Norm provides one-stop project management, allowing brands to focus on marketing and distribution.

The MOQ depends on the product type and project complexity. For household dehumidifier ODM projects, the MOQ is 500 units, while for commercial models it is 100 units. Norm provides flexible solutions based on brand requirements and market scale. Please consult with our Norm sales team for more details.

The project timeline depends on product complexity and typically takes 3 to 12 months from initiation to mass production. Please consult with our Norm sales team for a more tailored project schedule.

Norm is experienced in compliance with CE (European Union), UL, ETL (U.S./Canada), CB (International), PSE (Japan), KC (Korea), FCC (United States), RoHS (European Union environmental standard), and BSMI (Taiwan) certifications. These enable products to legally enter markets in Europe, the United States, Japan, Korea, and Taiwan, while ensuring compliance with local safety, environmental, and quality standards.

Yes. Norm has professional industrial design and R&D teams that can provide customized development in product appearance, functional modules, and user interface/operation methods. We also work with trusted industrial design partners to create products aligned with brand DNA and regional market preferences.

Norm follows an ISO-certified quality management system with multiple testing and inspection procedures to ensure stable and consistent product quality. For details, please consult our sales team.

Norm provides spare parts supply, design updates, technical documentation, and continuous improvement recommendations—helping brands extend product lifecycle and strengthen competitiveness.